Privacy Policy

Last Updated: September 30, 2026

The Chisholm Trail Heritage Museum (“the Museum,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://chisholmtrailmuseum.org/ (the “Website”), contact us, make a donation, purchase a membership, register for an event, or otherwise interact with the Museum through our online services.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when using our Website or interacting with the Museum. Depending on your activities, this information may include:

• Contact information: Name, email address, telephone number, mailing address, and other contact details.

• Donations and memberships: Donation amounts, membership selections, billing information, and information associated with honorary or memorial gifts.

• Orders and personalized requests: Information submitted for personalized paver orders, including inscription details and uploaded images or logos.

• Event and program information: Information submitted when registering for events, requesting information, arranging tours, or making inquiries about programs and facilities.

• Communications: Information included in messages, comments, inquiries, or other correspondence sent to the Museum.

Please do not submit sensitive personal information through the Website unless it is specifically requested and necessary for the relevant service.

2. Information Collected Automatically

When you visit the Website, certain information may be collected automatically by our systems or third-party services. Depending on the technologies in use, this information may include:

• IP address;

• Browser type and version;

• Device and operating system information;

• Pages visited and links clicked;

• Date, time, and duration of visits;

• Referring websites or sources; and

• Other technical information about how you interact with the Website.

We may use this information to maintain the Website, understand visitor activity, troubleshoot technical issues, improve our online services, and help protect the Website against misuse.

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions, requests, and inquiries;

• Process donations and membership applications;

• Administer Museum memberships and related benefits;

• Fulfill personalized paver orders and other requests;

• Manage event registrations, program inquiries, and facility rental requests;

• Send confirmations, receipts, administrative notices, and other relevant communications;

• Send newsletters, Museum updates, and event information when appropriate;

• Maintain and improve our Website, programs, and visitor services;

• Maintain organizational, financial, and donation records;

• Protect the security and integrity of our systems;

• Comply with applicable legal requirements; and

• Carry out other purposes disclosed when information is collected or permitted by applicable law.

4. Donations, Memberships, and Payments

The Website allows visitors to submit donations and membership information. Certain donation options may also allow visitors to provide information for honorary or memorial gifts and personalized paver orders.

Information submitted through these services may be used to process contributions, administer memberships, communicate with donors, fulfill requests, and maintain appropriate financial and organizational records.

Payments may be processed through third-party payment providers. When you make a payment, your payment information may be collected and processed by the applicable provider under its own privacy policy and security practices.

The Museum does not intend to collect or store complete payment card details through ordinary website forms unless this is specifically disclosed. Please review the payment provider’s privacy information before submitting payment details.

For honorary and memorial donations, the Museum may publish the donor’s name and the honoree’s or memorialized person’s name on its Website and in its Round-Up newsletter, as disclosed on the applicable donation page. If you have questions about such a publication or wish to discuss your preferences, please contact the Museum before submitting your donation.

5. How We Share Information

We may share personal information in the following circumstances:

Service providers: We may share information with third-party providers that help us operate the Website or administer payments, donations, memberships, email communications, event registrations, hosting, security, or other services. These providers may use the information as necessary to perform services on our behalf and as otherwise permitted by applicable law.

Publications and acknowledgments: Certain information, such as donor and honoree names associated with honorary or memorial gifts, may be published as described in the relevant donation materials.

Legal requirements and protection: We may disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect the rights or property of the Museum or others, or investigate suspected fraud, security incidents, or unlawful activity.

Organizational changes: Information may be transferred as part of a permitted organizational restructuring or similar transaction, subject to applicable legal requirements.

We do not sell personal information in exchange for money. Any additional sharing or processing will be subject to applicable law and the disclosures provided when information is collected.

6. Cookies and Similar Technologies

The Website and its service providers may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and improve the user experience.

Cookies are small data files stored on your device when you visit a website. Depending on the services in use, cookies may be necessary for basic functionality, security, analytics, or other website features.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some Website features.

The types of cookies and similar technologies used may change as the Website and its services evolve.

7. Third-Party Websites and Services

The Website may contain links to external websites, social media platforms, payment providers, event services, or other third-party resources.

These third parties operate independently and may collect information according to their own privacy policies. The Museum does not control the privacy practices of external websites and encourages you to review their policies before providing personal information.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, administer donations and memberships, maintain financial and organizational records, respond to inquiries, comply with legal obligations, resolve disputes, and enforce applicable agreements.

Retention periods may vary according to the nature of the information and the purpose for which it is maintained.

9. Data Security

The Museum takes reasonable measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored through the Website.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

You may also request information about our handling of your personal information or ask questions about how your information is used.

We may need to verify your identity before responding to certain requests. Some information may need to be retained to meet legal, financial, or other legitimate recordkeeping requirements.

To make a privacy-related request, please contact us using the information provided below.

11. Children’s Privacy

The Website is intended for a general audience and is not designed to knowingly collect personal information directly from children under 13 without appropriate authorization.

If we learn that personal information has been collected online from a child under 13 in circumstances that require parental consent, we will take reasonable steps to address the situation, including deleting the information where appropriate.

Parents or guardians who believe a child has submitted personal information through the Website may contact the Museum.

12. Visitors Outside the United States

The Museum operates in Texas, United States. If you access the Website from outside the United States, information you provide may be transferred to or processed in the United States or other locations where our service providers operate.

Privacy and data protection laws in those locations may differ from the laws of your place of residence.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, Website functionality, service providers, or applicable legal requirements.

Any revisions will be posted on this page along with an updated “Last Updated” date. We encourage you to review this page periodically to remain informed about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

Chisholm Trail Heritage Museum
302 North Esplanade Street
Cuero, Texas 77954
Phone: 361-277-2866
Email: [email protected]
Website: https://chisholmtrailmuseum.org/